...Terms & Conditions...

By placing an order on this website, you agree to the following Terms and Conditions:

Delivery

All items will be posted via Royal Mail First Class, within 1-2 days of receiving payment. The delivery charge varies for each item of jewellery, if you would like to purchase more than one item, please contact me and I can ensure you only pay one postage cost. Postage is for UK Mainland only. Please contact me for a quote to other destinations. I always obtain proof of postage.

Payment

PayPal is the default method and offers a secure payment facility. Electronic bank transfers are also excepted. I can also email you an invoice which you can pay using credit and debit cards. Prices are in Pounds Sterling.

Descriptions

The descriptions and photographs of all items are as accurate as possible. Dichroic glass is extremely difficult to photograph as the colour changes slightly depending on the light. Variations in the image and colour may occur due to limitations and variations in software, browsers and monitors. Any references to product size and height is approximate only. However, I do try to make these as accurate as possible If you would like to receive more information or additional photographs, please contact me and I will be more than happy to oblige.

Cancellation Rights and Returns

Please contact me as soon as possible if you wish to cancel your order. You may return unsuitable items within 7 days of receiving your order. This excludes personalised items. If you wish to cancel the order, please take care of the item(s) while they are in your possession. Worn items and earrings are exempt from returns, except when faulty. Refunds will be given within 30 days of receiving the returned order. Your postage costs will not be refunded, except when items are faulty. In the unfortunate event that an item is found to be faulty or damaged on receipt please contact me by E-mail within 24 hours and return the item within 7 days for a full refund (including reimbursement of delivery charges) or for an exchange. Please ask for proof of postage from the Post Office for your returned item as I cannot be held responsible for anything that gets lost or damaged in transit.

Privacy

Your personal contact details will never be disclosed to third parties. You will receive an email confirming your payment has been received and your order shipped.

Content

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Contact Details

Donna Evans

donna.evans@hotmail.co.uk